Our Location
304 North Cardinal St.
Dorchester Center, MA 02124
Last Updated: September 13, 2026
Thank you for shopping with ECHOKRAFTS. We are committed to processing and shipping your orders as efficiently as possible. This Shipping Policy explains how orders placed through our website are processed and delivered.
ECHOKRAFTS currently ships orders to addresses within the United States.
At this time, we do not guarantee shipping to P.O. Boxes, U.S. territories, or international destinations unless the applicable shipping option is available at checkout.
Orders are generally processed after payment has been successfully received.
Please allow [1–3 business days] for order processing before your order is shipped.
Business days are Monday through Friday, excluding U.S. federal holidays.
Orders placed on weekends or holidays will generally begin processing on the next business day.
During holidays, promotions, product launches, or periods of unusually high order volume, processing may take longer than usual.
Available shipping methods and estimated delivery times will be displayed during checkout based on the shipping address and items in your order.
Estimated delivery times are provided by the applicable shipping carrier and are not guaranteed.
Once your order has been shipped, delivery times may be affected by factors outside our control, including weather, carrier delays, holidays, incorrect addresses, or other unforeseen circumstances.
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.
From time to time, ECHOKRAFTS may offer free shipping, promotional shipping rates, or other shipping promotions. Any applicable promotion will be subject to the terms displayed at the time of purchase.
After placing an order, you may receive an order confirmation by email.
Once your order has been shipped, we may provide tracking information when tracking is available from the applicable carrier.
Please allow some time for tracking information to become active after the package has been accepted by the carrier.
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you provide an incorrect or incomplete address and the package is returned to ECHOKRAFTS, we may contact you regarding available options.
Additional shipping charges may apply when an order needs to be reshipped because an incorrect or incomplete address was provided by the customer.
ECHOKRAFTS is not responsible for shipping delays caused by circumstances outside our reasonable control, including:
If tracking indicates that your package is delayed, we recommend allowing the carrier additional time to complete delivery.
If you believe there is a significant problem with your shipment, please contact us and we will assist you as appropriate.
If tracking shows that a package was delivered but you cannot locate it, please first check around your delivery location and with household members, neighbors, or the applicable carrier.
If you still cannot locate the package, please contact us.
We may work with the shipping carrier to investigate the shipment. Resolution of lost or missing packages may depend on the carrier’s investigation and applicable shipping and order policies.
If your order arrives damaged, please contact ECHOKRAFTS as soon as possible.
Where appropriate, please provide photographs of the damaged package and product so that we can evaluate the issue and determine the appropriate resolution.
Damage claims may be subject to applicable carrier requirements and the terms of our Refund & Return Policy.
Shipping and delivery terms do not change the conditions described in our Refund & Return Policy.
If you need to return an item, please review our Refund & Return Policy for information about eligibility, return procedures, refunds, and applicable return shipping responsibilities.
ECHOKRAFTS may update this Shipping Policy from time to time to reflect changes in our shipping practices, services, or applicable requirements.
Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
If you have questions about shipping or your order, please contact us:
ECHOKRAFTS
Website: https://echokrafts.echonovamarket.com
Email: echonovahub@gmail.com
Please include your order number, if applicable, so that we can assist you more efficiently.
Last Updated: September 13, 2026